Hemp Dispensary

Answers To Commonly Asked Questions at The Hemptender

Welcome to our frequently asked questions.

Here you can find information about The Hemptender, ordering hemp products online, cannabinoid information, and so much more. Start here to help you understand our hemp products and services before making your purchase.

Why should I choose The Hemptender?

We are founded by a local hemp farmer looking for alternative solutions to anxiety, healing, and natural wellness. Along with our in house brand, The Hemptender, we actively search out the highest quality hemp-derived products and flower from North Carolina to Colorado. With quality and efficacy being our number one priority, we only source our hemp and hemp-derived products from socially responsible businesses with ethical manufacturing and organic growing practices. As mentioned, we also grow some of our own flower and all of our products are third-party tested; if we don’t like it, it doesn’t make it onto our shelves. Our thought process is that if our family, friends, and pets would not consume it, you won’t find it in our store. It is our goal to eliminate the stigma of CBD and hemp-derived cannabinoids and educate the community on the plant itself, the various terpene profiles, as well as the potential healing properties it shares. When you choose The Hemptender, you’re choosing a small business that genuinely cares about you and your wellbeing— not corporate cannabis. Our goal is to educate you and empower you to make the best decisions for your unique wellness goals, and support you on every step of your wellness journey. Our customers are like family. 

Will hemp products get me high?

Yes and no. It depends on the product and the cannabinoids it’s made with! Hemp products typically contain low levels of THC (less than 0.3% by dry weight), which is not enough to produce the intoxicating “high” associated with cannabis. However, some products like delta-8 THC chocolates, delta-9 THC gummies, and HHC products will definitely get you high legally. If you’re ever not sure about whether or not a product will get you high, we suggest exploring the product description, or contacting us for more information

I'm new to Hemp and CBD. What do i need to look for?

The biggest thing is to do your due diligence and identify the key factors in selecting a quality hemp product. You want to find out which cannabinoid is best suited to your needs, along with deciding your preferred vehicle of consumption. It is also important to know the extraction process, whether it is third party tested, where is it sourced, and is it natural? Know the difference between broad and full spectrum products and look at the company’s reviews. You can find answers to many of these questions here in our FAQs. Further, it’s important to only shop for hemp products from reputable companies like The Hemptender. A reputable company will have test results readily available and be transparent in their policies and product offerings. We recommend that you stay away from products sold at gas stations and convenience stores claiming to be CBD. We are always more than happy to answer any questions as we understand it can be overwhelming. Never be afraid to contact us with your questions. We’re here to help you! 

Does The Hemptender sell cannabis or just hemp?

We specialize in hemp-derived products, which contain less than 0.3% THC by dry weight in compliance with the Farm Bill.

The primary difference between hemp and cannabis lies in their THC content. Industrial hemp legally cannot contain more than 0.3% THC and may have higher levels of CBD. Conversely, cannabis strains contain varying levels of THC and are used primarily for psychoactive purposes.

Hemp finds utility in the production of textiles, biofuels, nutritional supplements like hemp oil, and even plastics. With its potential for higher CBD content, hemp also serves as a source for wellness products.

Cannabis, with its psychoactive properties, can be used recreationally or medicinally, though plants that contain more than 0.3% THC are illegal on a federal level. It can be processed into CBD and THC oils, tinctures, concentrates, and dried flower forms.

At the end of the day though, they’re the same plant and the same species. The laws help determine which one is which since hemp can only contain less than 0.3% THC by dry weight, and cannabis is classified as anything that has more than 0.3% THC.

Does The Hemptender sell magic mushrooms?

Yes, we offer legal amanita muscaria products that may induce a trip-like experience. Please note that these products are not traditional magic mushrooms, which are illegal in most places.

Where does The Hemptender get Their products?

We only source our hemp and hemp derived products from local (when possible) socially responsible businesses with ethical manufacturing and organic growing practices. We only source products from brands we trust. Some of our smokeable hemp flower is grown in-house, or sourced from licensed hemp farmers in NC, OR and CO. Our 6 years in the cannabis and hemp industry have allowed us to build strong relationships with our supply chain of trusted hemp processors, farmers and labs. Our in-house brands, Halcyon Leaf and The Hemptender, are processed and manufactured in Colorado USA, and third party lab tested.

How can I find or contact The Hemptender in Cary? What are the hours in Cary?

You can easily find all of our contact information on our Contact Us page! 

590 E Chatham Street 110
Cary, NC 27511

(919) 650-2691


Mon-Fri 11-7
Sat 11-7
Sunday Closed

How can I find or contact The Hemptender in Durham? What are the Hours in Durham?

You can easily find all of our contact information on our Contact Us page! 

1920 NC Highway 54 – Unit 50
Durham, NC 27713

(984) 888-5188


Mon-Fri 10-7
Sat 11-7
Sunday Closed

Can I place an order for Legal Hemp Products from The Hemptender online?

Yes, you can conveniently place orders for our products through our website. We carry all of your favorite brands, product types, and cannabinoids— all compliant with the US Farm Bill. Head to our shop and give it a try

What payment methods do you accept for online orders?

You can pay for your online order with Visa, MasterCard, Discover, and American Express. Our site can handle credit and debit card payments. Just keep in mind, “CHMJ Ventures LLC” will appear on your credit card statement. 

Do you offer any discounts or promotions for loyal customers?

Yep! Our in-store customers can benefit from our loyalty program. However, online customers can benefit from the sales we frequently run on our website to provide our valued customers with discounts and promotions.

How do I add a coupon to my online order?

Most of our deals are applied automatically at checkout. If you have a coupon code, you can manually apply it by going to your cart, locating the “Apply Coupon” section, entering the code, and clicking “apply coupon.” You must click the “apply coupon” button to apply the coupon. Please note that only one coupon can be applied at a time. Additionally, you can click on the blue coupons on the cart page to have available coupons applied automatically.

What kinds of products can I find at The Hemptender?

We offer a wide variety of hemp-derived products, including smokable hemp flower, vape cartridges, beverages, concentrates, topicals, tinctures, edibles, accessories, and more. We offer everything you’d want from a dispensary, including things like papers, vaporizers, rolling trays, apparel, and other accessories to make it that much easier to get everything you need to enjoy your products, all in one place. Everything in our store is made from legal hemp, which contains less than 0.3% delta-9 THC by dry weight. That said, you can find CBD, delta-8 THC, CNB, CBG, CBC, delta-9 THC, THCa, HHC, THCp, and so much more. Explore our online store to discover our product range. Just keep in mind that per the vape mail ban, we no longer sell vapes online. 

Is it legal to purchase hemp products from The Hemptender in North Carolina?

It sure is! Everything we sell is compliant with state and federal law. 

I don't live in North Carolina. Can I still order hemp products on your website?

Yes! We ship our products to every state where they’re legal. Keep in mind that while most hemp products are legal in all 50 states under the Farm Bill, some states have moved to ban hemp-derived cannabinoids like delta-8 THC and others. Some of these states include Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Mississippi, Montana, Rhode Island, and Utah. If we find you have placed an order containing a product that is illegal in your area, we will cancel the order and refund you. 

There are so many different products to choose from! Where should I start?

With so many different cannabinoids, product types, and potential benefits to consider, choosing a product can be a bit tricky. Lucky for you, there are a ton of resources on our blog to help you find a product custom fit to the experience you’d like to have. We reccomend first exploring this article that answers this exact question. Then feel free to contact us by phone and allowing one of our experienced budtenders help you find something you’ll love. In the meantime, check out some of these resources to familiarize yourself with some of the cannabinoids and product types we offer. 

Cannabinoids FAQs:
Delta-8 THC 
Delta-9 THC
Delta-10 THC 
Delta-11 THC

Product And Delivery Types 

Delivery Methods 101

How to microdose THC 

Amanita Muscaria (Psychedelic Mushrooms)

What are THC alternatives? 


Are your hemp products suitable for both beginners and experienced users?

Absolutely! We offer a range of cannabinoids at different potency levels to cater to all preferences, including pet products that are completely free of THC. Some of our beginner products contain as little as 10mg while other products contain 2000mg or more.  We offer high potency products for experienced users, but we also offer low-dose and microdose products designed for beginners. If you’re new to cannabinoids and hemp products, we always recommend starting with half of the recommended serving, around 5-10mg and slowly working your way up until you achieve your desired effects. If you have any questions about serving sizes for any of our products, please don’t hesitate to reach out to us

Are your hemp products third-party lab tested, and can I access the lab reports?

Yes, all of our in-house products undergo third-party lab testing, and you can find the lab reports in our product descriptions. We usually attach a copy of our Certificate of Analysis (COA) in each of our product descriptions. But if you can’t locate them, feel free to email us, and we’ll send you a copy. We also only carry brands that proudly display their COAs on their own websites. To view the lab results for products from other brands purchased from us, be sure to visit that brand’s website to get a copy of their COA. We’re committed to product transparency at The Hemptender.  

Do you provide recommendations for using hemp products for specific purposes (e.g., relaxation, pain relief)?

We sure do! We offer recommendations for using our hemp products to help with various purposes. In our store, our product recommendations are sorted into the Shop By Benefit category. Under the main heading, you’ll find non-intoxicating products for Wellness, and other products for Sleep, Pain Relief + Recovery, and Stress Relief + Mood. Each product in these categories is reccomended for a specific benefit based on their cannabinoid content, potency, and delivery method. If you’re not finding something to your liking, be sure to contact our knowledgeable staff for guidance.

How do I choose the right dosage or strength for my hemp product?

Your serving size will vary depending on the type or product you’re taking, what you’re taking it for, and what your desired effects look like. We suggest following the serving suggestion on our packaging for best results. However, if you’re a beginner, we always recommend starting with a low serving of about 5-10mg to see how a product will affect you before taking more. You can gradually increase your serving after two hours until you achieve your desired effects. Feel free to ask our staff for dosage recommendations— we’re here to help! 

What's the difference between full spectrum, broad spectrum, and isolate products?

Full-spectrum, broad-spectrum, and isolate all refer to the cannabinoids you’ll find in a product.

Full-spectrum: These products contain the entire essence of the hemp plant, including CBD, THC, minor cannabinoids, terpenes, and flavonoids. These products are considered superior since they can support the entourage effect, which is a phenomenon that demonstrates that cannbinoids work harder within your body in the presence of other cannabinoids. 

Broad-spectrum: Broad-spectrum products contain the entire essence of the hemp plant like full-spectrum products with one key difference— they undergo an additional step to remove THC from the final product. They still support an entourage effect, but they miss out on the synergy between THC and CBD. Keep in mind that even with the additional step, they may still contain THC and flag you positive for THC on a drug test. 

Isolate: Isolate products have been refined and purified to remove everything from the final product except for one specific cannabinoid. These products don’t support an entourage effect, but they tend to feel a bit more clear-headed than full or broad spectrum products. 

We offer many tinctures designated this way, from full-spectrum or broad-spectrum CBD to HHC or delta-8 THC isolates. You can check out this blog for more information. If you have additional questions, be sure to reach out to us

What is the endocannabinoid system and what does it do?

The endocannabinoid system is a complex network of receptors in the body that helps regulate various physiological processes, including mood, appetite, pain perception, and more. Cannabinoids, like those found in hemp, interact with this system to help it maintain balance or homeostasis. Since the cannabinoids found in hemp share many similarities with the endocannabinoids our bodies produce naturally, they may be able to support balance in your endocannabinoid system. 

I'm Not satisfied with my purchase. Does The Hemptender Accept Returns or Refunds?

We’re sorry to hear that! Due to the complex nature of hemp products, we can’t accept returns or give refunds, but we can work with you to come up with a solution that will put a smile on your face. If you’re not satisfied with your purchase, be sure to reach out to us directly so we can work with you to come up with a solution. 

My order never arrived. What do I do?

While it doesn’t happen often, packages can be lost in the mail even with our provided tracking numbers. The best course of action is to talk to the post office. If they can’t find your package, get in touch with us and we’ll see what we can do to make things right. 

Visit Us

Durham Location
1920 NC Highway 54 – Unit 50
Durham, NC 27713

Cary Location
590 E Chatham Street 110
Cary, NC 27511

Driving Directions

Our Hours

Mon-Fri 10-7
Sat 11-7
Sunday Closed

Mon-Sat 11-7
Sunday Closed

Call Us

Durham: (984) 888-5188
Cary: (919) 650-2691